Access

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There is parking for the disabled next to our main entrance. Pedestrian access is via a ramp from Castlegate Drive. The main doors open automatically on approach and a lift is available to access the lower floor if required.

Toilets for the use of disabled patients and visitors are situated adjacent to the main waiting area.

The surgery also has a hearing loop for the deaf and hard of hearing. Just ask a Receptionist if you require the loop.

Car Parking

The site offers parking ONLY for patients and visitors to Cockermouth Community Hospital and Health Centre. Please be aware that eventually the car park will operate via a barrier which will link to number plate recognition software. A charge will be made for parking over 1.5 hours.

Loop System

There is a Hearing Loop in reception for use by people with hearing aids and the building has been designed and decorated to make it easier for people with visual problems. We have a disabled toilet and baby change facilities.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind / Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• British Wireless for the Blind Fund
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Action
• Mencap