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Castlegate & Derwent Surgery Isel Road, Cockermouth, CA13 9HT Tel: 01900 705750

Management and Administration


Management

Mr Sid Williamson - Managing Partner.  Mr Williamson oversees all aspects of the practice with particular focus on strategy and financial operations.

Mrs Suzanne Hughes-Rudd - Practice Manager.  The Practice Manager is involved in managing all aspects of the practice, dealing with human resources, finance, complaints, premises and equipment and information technology.  The Practice Manager also supports the GP's and other medical professionals with delivering patient services.

Mrs Barbara Robinson - Lead Nurse.  Our nurse lead oversees our nursing team including Health Care Assistants (HCAs).  Responsible for day to day management, training, nursing stock and equipment.

Mrs Julie Bates - Office Manager.  Our Office Manager works with the Practice Manager  to make sure that the right systems are in place to provide a high quality of patient care, also responsibile for management of administration and reception teams.

Mrs Nicola Clark - IT & Finance Lead. Working with the Practice Manager and Office Manager, our IT and Finance Lead deals with day to day IT problems, development and financial aspects of the business.

Mrs Gillian Mills - Dispensary Manager.  Responsible for the day to day management of the dispensary and staff, should you have any concerns relating to the service you have recieved from the dispensary or your medication (dispensary patients only) please ask to speak to Gill and she will deal with these as quickly as possible.


Administration

Our administration team support our health professionals and management team. They ensure that any letters or referrals are produced correctly and sent to the best place suited to the patient's needs, they also arrange clinic appointments, insurance reports, notes summarising and medical record management.

  • Jackie
  • Jo
  • Karen
  • Kate
  • Leona
  • Linda
  • Lucy
  • Rachel
  • Yvonne

 

PATIENT ACCESS

All you need to know about patient access and the services it provides you 24/7/365

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BENEFITS OF PATIENT ACCESS

Staff and patients at the Street Lane Practice explain how they benefited from PA.

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FRIENDS AND FAMILY VIDEO

The Friends and Family Test is a way for all patients to give feedback quickly.

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