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Castlegate & Derwent Surgery Isel Road, Cockermouth, CA13 9HT Tel: 01900 705750

Receptionists

Our receptionists provide an important link for patients with the practice and are your initial point of contact for general enquiries.  They can provide basic information on services and results and direct you to the right person depending on your health issue or query.  Any advice and information they give is strictly under the guidance of the doctors.

Receptionists make the most of patient appointments with GP's and nurses, like all practice staff they are bound by confidentiality, and are asked by doctors to ask patients reasons for their appointment requests.  Please help our receptionists help you if they ask you for information when you call.

  • Barbara
  • Claire 
  • Gemma
  • Heather
  • Judith
  • Kathleen
  • Katie
  • Maria
  • Michelle F (Reception Lead)
  • Paula
  • Pippa
  • Sally
  • Sandra
  • Sue
  • Tracy

 

PATIENT ACCESS

All you need to know about patient access and the services it provides you 24/7/365

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BENEFITS OF PATIENT ACCESS

Staff and patients at the Street Lane Practice explain how they benefited from PA.

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FRIENDS AND FAMILY VIDEO

The Friends and Family Test is a way for all patients to give feedback quickly.

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